These Terms and Conditions regulate the use of Wizardo casino. By registering, accessing the website or using the available services, you confirm that you have read and accepted these terms.
1. Scope and Operator
These terms apply to the online gambling services offered under the commercial name wizardo.casino through the website. These services may include casino games, live casino, sports betting, card games and other content, where available on the website.
The services are operated by Tusitier Ltd, a company registered under the laws of Belize with registration number 000047451. The company is licensed by the Anjouan Offshore Authority under licence number ALSI-202505043-FI2. The registered address is Sea Urchin Street, San Pedro Town, Ambergris Caye, Belize.
2. Eligibility and Responsible Use
The use of Wizardo casino is allowed only for persons who are at least 18 years old or have reached the higher legal minimum age in their place of residence. You are responsible for checking whether the use of the offered services is legally permitted in your location.
Gambling involves risk and can be addictive. You should play only with money you can afford to lose and should not treat gambling as a source of income.
3. Registration and Player Account
To play for real money, place bets or make deposits, you need a personal account. During registration, you must provide complete and up-to-date information, including the details requested in the registration form. This may include your email address, password, phone number, username and other required information.
Registration is completed through the sign-up form on the website. As shown in the registration area, you enter your details, confirm the required terms and complete the process using the registration button. After account creation, additional details or verification steps may be required before all functions become available.
You must use only accurate information and notify support about changes to your details if they are relevant to your account. The account is personal and may not be transferred, sold, pledged or shared with other people.
4. Account Security and Multiple Accounts
You are responsible for keeping your login details confidential. Wizardo casino will not ask you to disclose your password. If you suspect that your account is being used by a third party or that your login details have become known to someone else, you should inform support immediately.
The use of the platform may be limited to one account per person, household, IP address, device or payment instrument. Multiple accounts, attempts to bypass this rule or unreported shared use may lead to account closure, cancellation of bonuses, blocked withdrawals or voided bets.
5. Games, Results and Technical Errors
The games offered at Wizardo casino are based on game rules and technical systems that apply to each game type. Game results are processed after the relevant game round is completed or after the result has been confirmed.
In the case of technical errors, obvious mistakes, system failures, incorrect odds, interrupted games or other malfunctions, Wizardo casino may review, correct or void bets, winnings or transactions. In the event of a malfunction, affected rounds and payouts are not automatically considered final.
6. Deposits, Withdrawals and Payment Rules
Deposits can be made through the payment methods available in the cashier section. The actual methods, minimum amounts, maximum amounts, fees or currencies may vary depending on the account, payment method and technical availability.
Deposits and withdrawals may only be made through payment methods registered in the name of the account holder. Third-party payments are not allowed. If a payment from a third party is detected, winnings may be cancelled, transactions may be rejected or additional checks may be carried out.
Before a withdrawal is processed, identity checks, payment checks, bonus conditions, turnover requirements or additional security reviews may be required. Withdrawals are usually processed through the previously used method or another available method where possible and permitted.
The available amount, processing time and withdrawal limits may depend on verification, VIP status, payment method, account status and active promotions. A withdrawal may be refused or delayed if checks are still open, bonus conditions have not been met or there is suspicion of a rule violation.
7. Verification, AML and KYC
Wizardo casino may carry out identity, age, payment and security checks. These checks help prevent fraud, protect against money laundering, verify payment ownership and comply with legal or regulatory requirements.
For verification, documents such as an official ID, proof of address, proof of ownership of the payment method, a selfie with a document or video verification may be requested. In certain cases, proof of source of funds may also be required.
If requested documents are not provided on time or are incomplete, the account may be restricted, suspended or closed. Withdrawals and other transactions may be paused until the review is completed.
8. Refunds, Chargebacks and Transaction Reviews
Deposits are generally made for the use of the offered services and are not automatically refundable. A refund may be reviewed only in special cases, such as technical issues or payment errors, and remains at the company’s discretion.
If a deposited amount or a related bonus has already been used for gameplay, a refund may be excluded. Chargebacks, disputed payments, unusually frequent transactions or security risks may lead to an account review, payment suspension or restrictions on the services.
9. Bonuses, Promotions and Bonus Abuse
Bonuses, free spins, cashback, free bets, reload offers, missions, VIP benefits and other promotions may be subject to their own terms. These terms may include minimum amounts, wagering requirements, validity periods, maximum bets, game restrictions, cashout limits and activation rules.
You should read the relevant promo and bonus terms before activation. If a bonus is used abusively, Wizardo casino may cancel the bonus, winnings generated from it or active promotions, and may restrict or suspend the account.
These Terms and Conditions explain only the general rules for bonuses. Specific values and current offers can be found in the promo section or on the relevant bonus page.
10. Prohibited Behaviour and Fraud Prevention
Prohibited behaviour includes false information, multiple accounts, manipulation, fraud, collusion, bots, automated playing methods, exploitation of technical errors, bonus abuse, chip dumping, identity concealment or use of the account on behalf of a third party.
The use of VPNs, proxies or similar services to hide the actual location may also be treated as a rule violation. Suspicious activity may lead to internal checks, account suspension, cancellation of winnings, withholding of withdrawals or reporting to relevant authorities.
11. Responsible Gambling
Wizardo casino supports responsible gambling. Gambling should remain a form of entertainment and should not be seen as a way to earn income or quickly recover losses.
You should set clear limits for time and budget before playing. If you notice that gambling is becoming stressful or you need a break, you can contact support and request account closure, a gambling break or self-exclusion.
12. Account Closure, Suspension and Termination
You can request account closure through support. Depending on your account status, balance, pending withdrawals, bonus conditions or security checks, further steps may be required before the account is finally closed.
Wizardo casino may suspend or close an account if these terms are breached, fraud is suspected, verification requirements are not met or use of the services is not permitted. In such cases, bets, bonuses, winnings or withdrawals may be reviewed, withheld or cancelled.
13. Complaints and Support
If you have a complaint, a question about transactions or a problem with your account, you should contact support. Describe your issue as clearly as possible and include relevant information such as your account email, time, amount, game round or payment method where necessary for the case.
For written requests, you can reach support at [email protected] or use the available contact options in the support section. Do not send passwords, full card details or unnecessary sensitive information by email.
14. Liability and Technical Disruptions
Wizardo casino is not responsible for damage or losses caused by technical disruptions, connection problems, server outages, incorrect displays, third-party issues or improper use of the account, to the extent permitted by law.
In the case of system errors, interrupted games or incorrect game processes, a round may be reviewed and, where appropriate, corrected or cancelled. Refunds or corrections are made only after review and are not automatic.
15. Privacy, Cookies and Communication
Personal data is processed in accordance with the Privacy Policy. This may include account, payment, verification, gaming, usage and technical data where required for the provision, security and review of the services.
Cookies and similar technologies may be used to make the website work, manage sessions, support security and save settings. Further details belong in the Privacy Policy or a separate Cookie Policy and are not repeated here in full.
Wizardo casino may contact you with important account, security, payment or service information. Promotional communication or personalized offers may depend on consent or another permitted legal basis.
16. Intellectual Property
Brands, logos, texts, graphics, software, technical systems and other content belonging to Wizardo casino may not be copied, changed, distributed or used on other websites without permission. Registering an account does not transfer any rights to trademarks, software or other protected content.
17. Changes and Final Provisions
Wizardo Casino may change these terms if required for legal, technical, operational, or regulatory reasons. The current version is made available on the website. If you continue to use the website after changes have been made, this may be treated as acceptance of the updated version.
If any single provision is invalid, the remaining provisions continue to apply. The applicable version of the terms is decisive; in case of differences between language versions, the English version may prevail.
05/07/2026
Autor: Wizardo casino
